I had a very unhappy experience!I dont think that all of our experience took more than 5min.My mum was reffed from her optician. We feel as a number, the 5 min was everything, question and nurse undertaking different eye sites and eye drops before seeing doctor. When we came inside I explained to doctor that my mum is not speaking English and he was very unprofessional saying that how long shes been here? After finding out that she is been in uk 2 yrs he asked me so why is she not speaking English after 2yrs?. My mum is 67 yrs old, I dont think people so old can learn a second language and why it is so questionable. He didnt even started to examen my mum and said she will not be undertaking cataract operation there because she will need a translator as they said I cant as I am her relative and I can want her harm if I am translating? So strange, she will be referred to NHS to have her operation under general anaesthetic. I dont want my mum to have general anaesthetic at her 67 year old.I was so upset and I wanted to ask if I can pay for a license translator they will do the operation?I need to contact management so I can understand better this tipe of behaviour between private and NHS pacient.
The hospital is modern, clean and the staff welcoming.
My procedure was done on January 4th ,NHS referral.I Found it to be a nice calm atmosphere.Nursing staff very attentive ,And I was given a clear explanation of the what the procedure I was going to have would involve.,Mine was a day stay ,and after care very good untill I was able to go home.My surgeon was lovely as were the theatre staff.I was made to feel relaxed.,A very good experience all round.
Dr Aggarwal was professional and helpful; provided a detailed consultation and advice not as easily accessible through the NHS or opticians.
Never been but I tried to. It says it does gynaecology, it's written on its building but apparently they don't have that there when j rang up.
BMI Southend Private Hospital is a UK Hospital based in Southend-on-Sea, East of England. BMI Southend Private Hospital is located at 15-17 Fairfax Dr, Southend-on-Sea, Westcliff-on-Sea SS0 9AG, UK.
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