5
Thamesgate House, 33-41 Victoria Ave, Southend-on-Sea SS2 6DF, UK
Southend-on-Sea, East of England SS2 6DF
020 7183 1571

I had a good experience with travel junction. Good value for money invested. Would recommend to my friends for the next trip

Please do not buy an ticket from this scam of a company. Two days ago I purchased 4 tickets to Bangkok and the money was taken from my credit card. 24 hours after payment and the e-ticket had not arrived I contacted the company. I was told that airline no longer had seats for that day but I could travel on a different airline. I was adamant that I want the same airline and the same date and failing that I want my money back. I was told that it could take up to seven days to get a refund. Absolute scammers ! Best beware !

We enjoyed a wonderful 3 nights visiting Disneyland Paris - thanks so much for the great service. We will definitely be using you again.

Customer relationship is excellent. The agent that booked my flight was friendly, patient and understanding and very encouraging. Good work.

Usually i do not write reviews neither good ones nor bad but these guys deserved my 10 minutes of my time. I work as a buyer and used to any tactics of selling but what Travel junction does there is only one word to describe it and it's bullying. They will buy the ticket they do not have and then they ask you to call back asap. Once you call them back you hear the story that unfortunately the ticket is not available and all the prices have increased so they do their best to find something else for you (in my case + 195 on top of 850 i already paid). I told them straight away not to waste my time cause i am not paying any single extra pound so they threatened me with 35 service charge if i want a refund for the ticket they sold me in a first place but do not have. I said no. then they applied some magic voucher and +195 became +99. Still no from me. They the voice suddenly changed and they agreed to cancel the order. In total i received like 4 calls from different people (good old role play game of good/bad cop), wasted 1 hour of my time arguing with people based somewhere in Asia (you can hear motorbikes and beeping in a background :) ) no refund so far but luckily i paid by credit card and already contacted my bank. Very pushy, very rude and very aggressive. Not the best approach if you want gain the trust. I feel sorry for sales personnel cause all they do is argue with unhappy customers all day long.

Show Map

Travel Junction — Travel Agency in Southend-on-Sea

We are glad to greet you!

Travel Junction

Travel Agency at Thamesgate House, 33-41 Victoria Ave, Southend-on-Sea SS2 6DF, UK. Here you will find detailed information about Travel Junction: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    Open 24 hours
  • Tuesday
    Open 24 hours
  • Wednesday
    Open 24 hours
  • Thursday
    Open 24 hours
  • Friday
    Open 24 hours
  • Saturday
    Open 24 hours
  • Sunday
    Open 24 hours

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
East of England
Address:
Thamesgate House, 33-41 Victoria Ave, Southend-on-Sea SS2 6DF, UK.
City:
Southend-on-Sea
Phone:
Postcode:
SS2 6DF

About Travel Junction

Travel Junction is a UK Travel Agency based in Southend-on-Sea, East of England. Travel Junction is located at Thamesgate House, 33-41 Victoria Ave, Southend-on-Sea SS2 6DF, UK.


Please contact with Travel Junction using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Travel Junction opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about Travel Junction

  • agnes john
    Added 05.01.2019
    I had a good experience with travel junction. Good value for money invested. Would recommend to my friends for the next trip
  • twinkle twinkle
    Added 18.10.2018
    Please do not buy an ticket from this scam of a company. Two days ago I purchased 4 tickets to Bangkok and the money was taken from my credit card. 24 hours after payment and the e-ticket had not arrived I contacted the company. I was told that airline no longer had seats for that day but I could travel on a different airline. I was adamant that I want the same airline and the same date and failing that I want my money back. I was told that it could take up to seven days to get a refund. Absolute scammers ! Best beware !
  • Jackie Mountain
    Added 11.10.2018
    We enjoyed a wonderful 3 nights visiting Disneyland Paris - thanks so much for the great service. We will definitely be using you again.
  • Raza Syed
    Added 28.09.2018
    Customer relationship is excellent. The agent that booked my flight was friendly, patient and understanding and very encouraging. Good work.
  • daygaz
    Added 01.09.2018
    Usually i do not write reviews neither good ones nor bad but these guys deserved my 10 minutes of my time. I work as a buyer and used to any tactics of selling but what Travel junction does there is only one word to describe it and it's bullying. They will buy the ticket they do not have and then they ask you to call back asap. Once you call them back you hear the story that unfortunately the ticket is not available and all the prices have increased so they do their best to find something else for you (in my case + 195 on top of 850 i already paid). I told them straight away not to waste my time cause i am not paying any single extra pound so they threatened me with 35 service charge if i want a refund for the ticket they sold me in a first place but do not have. I said no. then they applied some magic voucher and +195 became +99. Still no from me. They the voice suddenly changed and they agreed to cancel the order. In total i received like 4 calls from different people (good old role play game of good/bad cop), wasted 1 hour of my time arguing with people based somewhere in Asia (you can hear motorbikes and beeping in a background :) ) no refund so far but luckily i paid by credit card and already contacted my bank. Very pushy, very rude and very aggressive. Not the best approach if you want gain the trust. I feel sorry for sales personnel cause all they do is argue with unhappy customers all day long.
Leave your own review about Travel Junction:
Add a review

Find Travel Agency in Southend-on-Sea

CLC World Travel
Travel Agency in East of England
1st Floor, London Southend Airport, Viscount House, Southend-on-Sea SS2 6YF, UK.
Travel Smart
Travel Agency in East of England
349 Chartwell Square, Southend-on-Sea SS2 5SP, UK.
Hermes Travel
Travel Agency in East of England
781 London Rd, Southend-on-Sea, Westcliff-on-Sea SS0 9SU, UK.
Case Olden Travel
Travel Agency in East of England
442 London Rd, Southend-on-Sea, Westcliff-on-Sea SS0 9LA, UK.
Utopia Travel
Travel Agency in East of England
76 Broadway, Southend-on-Sea, Leigh-on-Sea SS9 1AE, UK.
Westway Travel
Travel Agency in East of England
175 The Broadway, Southend-on-Sea SS1 3ES, UK.

You Might Also Consider

Ali Travel & Cargo
Travel Agency in East of England
339 London Rd, Southend-on-Sea, Westcliff-on-Sea SS0 7HT, UK.
Special Pilgrimages
Travel Agency in East of England
55-57 Queens Rd, Southend-on-Sea SS1 1LT, UK.
Westcliff Travel Service
Travel Agency in East of England
89 Hamlet Ct Rd, Southend-on-Sea, Westcliff-on-Sea SS0 7EU, UK.
Cooks Coaches
Travel Agency in East of England
Victoria Plaza, 349 Chartwell Square, Southend-on-Sea SS2 5SP, UK.